Thousands of Santander customers unable to use mobile and internet banking due to ‘technical issues’

Thousands of Santander customers are unable to use mobile and internet banking or its app because of ‘technical issues’. 

Customers across the country are reporting they are unable to log in to their banking online.

They say they have been unable to use their cards and have had payments rejected in supermarkets.

The bank said it is trying to fix the problem as soon as possible and will update its customers via social media. It said it does not have ‘any timescales at the moment’. 

Thousands of Santander customers are unable to use mobile and internet banking or its app because of 'technical issues'

Thousands of Santander customers are unable to use mobile and internet banking or its app because of 'technical issues'

Thousands of Santander customers are unable to use mobile and internet banking or its app because of ‘technical issues’

Santander said: ‘We’re sorry that a technical problem is affecting our services, our teams are working hard to fix it.

‘You can access cash from other banks’ ATMs. Please check back here for further updates.’      

It said it had maintenance planned on its online and mobile banking from Friday to Sunday between 9pm and 6am.

The bank added: ‘We’re experiencing very high volumes of calls into our contact centres. 

‘Please help us to protect our services for those of our customers who are most in need. 

‘If your call is not urgent please use our online and mobile banking services, our online chat facility or review the information available on our website.’  

Gareth Shaw, head of money at Which?, said: ‘These technical issues will be causing stress for many Santander customers – with people reporting that they have been unable to make online payments or in some cases purchase food in their local supermarket.

‘Customers can incur fines, penalties and fees when they’re not able to access their finances, so the bank must offer compensation to all those who have been impacted in this way.

‘These problems demonstrate why it is vital that banks invest to ensure their systems are up to the task of protecting their customers’ accounts and maintaining the services they rely on.’    

Responding to a customer complaint on social media, it said it is ‘working hard’ to fix the problem.

It said: ‘Regrettably, we currently don’t have any timescales at the moment. 

‘Rest assured we’re working hard to help resolve the matter and once we have any updates, our customers will be the first to know.’



Tips to Find Low Priced Luxury Holiday Package Deals Fast

For most families, it has already been a common practice to spend the Holiday season in a foreign location. This is caused by the aviation market changes which have given a lot of benefits for people who travel a lot. Airfares going to different tourist destinations are becoming more inexpensive. What does this mean? If there is a perfect time to purchase luxury holiday package deals, now it the right time! Based on the market trend nowadays, you can save both money and time when you go for a luxury holiday. There are countless offers that combine travel and accommodation in one package which is a lot cheaper than getting separate deals. Aside from that, it is also risky to individually book the services that you need for the vacation. You might end up missing out on some important details of the trip. Unlike when you take advantage of luxury holiday package deals, you can be sure that everything is organized meticulously and according to what you really need. Nonetheless, you would still need to carefully select the package that would fit your needs. Review the following tips in getting packages that are reasonably priced. · Normally, luxury tour packages include accommodation, flight travel and transportation to individual tourist destinations. It would be best to choose the complete package so you won’t have to worry about other vacation elements. In addition to that, these are the packages that have the biggest discounts. · You can get big mark down prices, if you will purchase more packages. It is not a bad idea to share the wonderful moment with your loved ones. By doing so, you would not only enjoy, you will also save more money. You can even use your savings for other activities on your vacation. · It would be best to know how much you are willing to pay for the luxury tour packages. You can already work around your budget. You have to stick to your budget. If not, you might end up spending a lot and you will be left with less money for your vacation. · Prices may vary depending on the destination of the tour. You can do a research about places that are attractive yet inexpensive. There are thousands of destinations and you just have to choose wisely. · There are packages that include recreational activities. This means that you are paying for all the activities when you purchase these packages. The right thing to do is to make sure that the activities that are included would be the ones that you really enjoy. There is no sense in paying for activities that will not really make your vacation memorable. If you are going with friends, you should also consider their preferences so that you can be sure that everyone will enjoy the trip. There are other ways on how you can be sure that you are getting the best deal for your luxury holiday vacation. No matter how you choose to do it, you have to get adequate information about the packages. This will help you determine whether it is worth the price.

(Total views: 110 Time, 1 visits per day)

Leave a Reply