Couple who died at Egypt resort might have died from defective air conditioner

The daughter of a pair who died inside hours of one another at an Egyptian resort fears they may have been killed by a defective air-con unit.

Thriller nonetheless surrounds the loss of life of John Cooper, 69, and his spouse Susan, 63, as Thomas Prepare dinner final night time evacuated 300 clients from the Steigenberger Aqua Magic Resort in Hurghada.

Officers first insisted the couple, from Burnley, Lancashire, died of pure causes. They mentioned Mr Cooper suffered a coronary heart assault, and his spouse died of ‘grief’ from the shock.

Later there have been claims from mates that they may have been killed by carbon monoxide poisoning, as different friends complained of the signs of meals poisoning.

Devoted: Susan Cooper, 63, and her husband John Cooper, 69 (pictured together), were on holiday at the Steigenberger Aqua Magic hotel in the Red Sea resort town of Hurghada

Devoted: Susan Cooper, 63, and her husband John Cooper, 69 (pictured together), were on holiday at the Steigenberger Aqua Magic hotel in the Red Sea resort town of Hurghada

Devoted: Susan Cooper, 63, and her husband John Cooper, 69 (pictured collectively), had been on vacation on the Steigenberger Aqua Magic resort within the Pink Sea resort city of Hurghada

Trip of a lifetime: The pair were staying at the Steigenberger Aqua Magic hotel (pictured) in the resort 

Trip of a lifetime: The pair were staying at the Steigenberger Aqua Magic hotel (pictured) in the resort 

Journey of a lifetime: The pair had been staying on the Steigenberger Aqua Magic resort (pictured) within the resort 

However their daughter Kelly Ormerod, 40, who was on vacation together with her mother and father on the time, believes a defective air conditioner is responsible.

Ahmed Abdallah, the governor of Herghada, informed The Times: ‘Their daughter mentioned to the prosecutors that there might need been a leaking air conditioner.

‘This declare is just not logical as a result of the air conditioner of the resort is central and if there’s a leak it could have affected all the two,500 friends on the resort.

‘Additionally, we took a pattern of the meals of the resort for testing. But when there’s a downside with the meals it could have affected different individuals.’   

'The loveliest couple': Mrs Cooper, a long-serving Thomas Cook employee in her hometown of Burnley, died 'of grief' just hours after her husband (pictured together)

'The loveliest couple': Mrs Cooper, a long-serving Thomas Cook employee in her hometown of Burnley, died 'of grief' just hours after her husband (pictured together)

‘The loveliest couple’: Mrs Cooper, a long-serving Thomas Prepare dinner worker in her hometown of Burnley, died ‘of grief’ simply hours after her husband (pictured collectively)

A devastated friend of the couple (pictured) told MailOnline: 'They were the loveliest couple you could every wish to meet'

A devastated friend of the couple (pictured) told MailOnline: 'They were the loveliest couple you could every wish to meet'

A devastated good friend of the couple (pictured) informed MailOnline: ‘They had been the loveliest couple you might each want to meet’

The governor mentioned the duaghter’s declare had led to an order for an post-mortem on her mom, however there could be no autopsy examination of Mr Cooper as he had ‘clearly suffered a coronary heart assault.’

Thomas Prepare dinner has moved all their clients and cancelled future arrivals.

The journey agency mentioned the transfer was a ‘precautionary measure’ because of a ‘raised degree of sickness amongst friends’. 

It comes 11 years after the operator was rocked by the deaths of Bobby and Christi Shepherd, aged six and 7, who died from carbon monoxide poisoning on the Louis Corcyra Seaside Resort, in Corfu, in October 2006.

At their inquest, it was discovered the agency breached its obligation of care over the deaths.  There isn’t any suggestion the most recent incident has any hyperlink to that case.

Earlier guests to the Steigenberger Aqua Magic lined up on-line to slate the resort, claiming the ‘soiled’ circumstances left them sick and in some circumstances hospitalised.

Thomas Cook has now removed all its 300 customers from the hotel

Thomas Cook has now removed all its 300 customers from the hotel

Thomas Prepare dinner has now eliminated all its 300 clients from the resort

 Mrs Cooper, a long-serving Thomas Cook employee, died 'of grief' just hours later after her husband died of a heart attack, it has been claimed

 Mrs Cooper, a long-serving Thomas Cook employee, died 'of grief' just hours later after her husband died of a heart attack, it has been claimed

 Mrs Cooper, a long-serving Thomas Prepare dinner worker, died ‘of grief’ simply hours later after her husband died of a coronary heart assault, it has been claimed

The Coopers had been on a ‘vacation of a lifetime’ on the five-star Pink Sea resort after they died inside hours of one another on Tuesday.

Mrs Ormerod, 40, who lives a mile away from her mother and father within the village of Worsthorne and was with them on the journey, was additionally believed to have fallen in poor health however survived.

One good friend informed The Solar they suspected carbon monoxide poisoning. ‘Nobody will be certain till the put up mortem,’ they mentioned.

‘Some individuals have heard that Kelly felt unwell and went for a stroll. When she got here again her mother and father had been lifeless.’

A number of previous friends of the resort have mentioned on-line that they’ve fallen in poor health since staying there and say the requirements are poor on the resort.

The travel firm said there has been an increased level of illness among guests. Pictured a room in the hotel

The travel firm said there has been an increased level of illness among guests. Pictured a room in the hotel

The journey agency mentioned there was an elevated degree of sickness amongst friends. Pictured a room within the resort

One visitor, Daley Thompson, Tweeted yesterday: ‘I got here again from aqua magic final Saturday and have had dangerous guts since! Do I want to fret after the information that as been launched tonight?’

Kal-Sham mentioned on a TripAdvisor overview of the resort in Could: ‘All four of us acquired in poor health (vomiting & diarrhoea) and ended up in hospital with the kids (aged 2.5 & 1). My son was hospitalised once more on our return.’

He added that he noticed ‘birds consuming on the meals’ that the ‘rest room was smelly’ and ‘waiters weren’t pleasant in the direction of youngsters.’

Of their assertion, Thomas Prepare dinner mentioned they had been ‘deeply saddened by the tragic deaths of two of our clients’ on the resort. They mentioned the reason for the deaths was ‘nonetheless unclear’.

One of many vacationers was a Thomas Prepare dinner worker on the Burnley department (pictured) of the journey agent

On Fb, Alison Cope, mentioned: ‘That is the resort we’re in. Thomas Prepare dinner are shifting all their clients out tomorrow because of a rise in illness! I want all of the Cooper household love and respect and am I very sorry for his or her loss. 

‘I believe the meals requirements within the resort have been very poor and the resort is filled with senior Thomas Prepare dinner Administration as a result of very unhappy deaths. The reason for loss of life hasn’t been formally launched however they’re taking issues very critically.’

Mr Cooper, who ran his personal constructing firm of their hometown of Burnley, Lancashire, had a coronary heart assault and was rushed to hospital the place he died on Tuesday.

Susan was a long-serving Thomas Prepare dinner worker, died ‘of grief’ simply hours later, mentioned Dr Maged Eledawy, the top of Hurghada Hospital.

Thomas Cook's move comes amid a food poisoning scare at the hotel

Thomas Cook's move comes amid a food poisoning scare at the hotel

Thomas Prepare dinner’s transfer comes amid a meals poisoning scare on the resort

Sources in Egypt initially informed MailOnline Mrs Cooper died because of low blood stress which result in her coronary heart stopping.

It’s thought the low blood stress was brought on by the nervous shock she skilled when her husband handed away.

Heartbroken Kelly was believed to nonetheless be in Hurghada immediately together with her husband Daren, and the pair had been being supported by the British Overseas Workplace.

A neighbour of Kelly’s mentioned: ‘She is beside herself with grief. She is so near each her mother and father, significantly her mum, who was her greatest good friend.

‘Our hearts exit to her, we do not know the way she’ll address such a sudden and stunning loss. They’re well-known and far cherished locally. It is a devastating blow.’

Some of the one-star reviews the hotel has received on TripAdvisor

Some of the one-star reviews the hotel has received on TripAdvisor

A few of the one-star critiques the resort has obtained on TripAdvisor

Mrs Ormerod lives only a mile away from her mother and father’ luxurious house in Burnley, Lancashire, which was lovingly constructed by her father. He ran a good constructing firm JJ Cooper ‘Secure As Homes.’

A devastated good friend of the couple informed MailOnline: ‘They had been the loveliest couple you might ever want to meet.

‘They had been devoted to one another and could not dwell with out one another. Our hearts are breaking. That is such unhappy information.’

A neighbour, named as Gillian, described the pair as ‘sociable and in style, including: ‘They cherished travelling and had been throughout.

They had been the nicest individuals, heat and welcoming 
A good friend on John and Susan Cooper 

‘They had been the nicest individuals, heat and welcoming, and at all times had a smile for you. They had been pure gold and you do not discover many {couples} like them.

‘I am unable to consider they’ve gone. It’s so tragic.’

One other neighbour added: ‘We have heard the information, and it is heartbreaking.

‘They had been a stunning couple. It is a whole tragedy and our hearts exit to the household’.

The Burnley Thomas Prepare dinner retailer the place Mrs Cooper labored was shut immediately with an indication on the door studying: ‘Resulting from unexpected circumstances this retailer can be closed.’

A colleague at a close-by Thomas Prepare dinner retailer mentioned: ‘We’re an in depth group and we all know the member of employees who died. It’s heartbreaking and tragic.

‘Mrs Cooper had gone on a visit of a lifetime and sadly won’t ever come again. The shop is closed as an indication of respect.

‘The group there are devastated and closed up store yesterday.’

Thomas Prepare dinner’s Head of Buyer Welfare, Carol Mackenzie, flew to Hurghada final night time to supply help to the couple’s households.

A notice on the door of the Thomas Cook store says: 'Due to unforeseen circumstances this store will be closed today'

A notice on the door of the Thomas Cook store says: 'Due to unforeseen circumstances this store will be closed today'

A discover on the door of the Thomas Prepare dinner retailer says: ‘Resulting from unexpected circumstances this retailer can be closed immediately’

The corporate mentioned in an announcement: ‘We’re deeply saddened by the deaths of two of our clients whereas on vacation in Hurghada in Egypt, certainly one of whom was a loyal and long-serving member of our Thomas Prepare dinner household.

‘Our focus is on absolutely supporting their family members. We’re urgently investigating with the resort and supporting the native authorities.’

They added: ‘Security is at all times our first precedence, in order a precautionary measure now we have taken a choice to take away all our clients from this resort.

‘We can be providing clients various motels inside Hurghada, in addition to giving them the choice to return house. For these clients who select to come back house, now we have made preparations to fly them again tomorrow, 24 August. Whereas we perceive that is upsetting for these on vacation, we consider that is the precise factor to do.

‘We proceed to work intently with the resort and are supporting the authorities with their investigations. The Steigenberger Aqua Magic Resort was final audited by Thomas Prepare dinner in late July 2018 and obtained an total rating of 96%.

‘We can be contacting these clients because of journey to the Steigenberger Aqua Magic Resort in Hurghada within the subsequent 4 weeks to supply various vacation choices.’

The Thomas Prepare dinner web site describes Hurghada as ‘the capital of the Pink Sea Riviera, the place stunning seashores, vibrant nightclubs and world-class diving locations await.’

The corporate provides all-inclusive holidays to round 20 motels there.

A Overseas Workplace spokesman mentioned: ‘We’re supporting the household of a British couple who died in Hurghada, Egypt and we’re in touch with the native tour operator.’

Final yr Hurghada was thrown into chaos when a knifeman killed two German girls and injured 4 vacationers on the seashore.

Police mentioned the assailant swam from a close-by seashore earlier than stabbing individuals whereas shouting: ‘Keep away, I do not need Egyptians.’

In January 2016, three international vacationers had been stabbed on the similar resort by two suspected ISIS militants.

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